THE LAST GIFTSERVICE / UX DESIGN2023 This project creates differentiation and long-term business value for Ang Chin Moh Funeral Director's (ACMFD) by understanding ACMFD's services and spaces, and creating a seamless experience for meaningful end-of-life services for the dearly departed and bereaved families. "The last gift" aims to design and customize pre-planning services for Singapore's sandwich generation (young and middle-aged individuals who shoulder the responsibilities of supporting both their parents and raising their children). The project reimagines the service process and spatial experience through human-centered design, striking a balance between respect for traditional culture and modern needs, and demonstrating a profound concern for the dignity of life.